Technology & Support

Website & App Maintenance Services

Keep your website and mobile applications updated, secure, reliable, and ready for your users with ongoing maintenance from Alive Inc.

The challenge

Why this matters for your business

Websites and mobile applications require continuous attention after launch. Software updates, browser changes, operating-system releases, security patches, third-party API changes, performance issues, and new business requirements can all affect an application's operation.

Alive Inc. provides ongoing website and app maintenance services covering bug fixes, technical updates, compatibility improvements, security updates, performance optimization, API changes, content-related technical work, application releases, and feature enhancements.

Whether we developed your website or app or you are looking for a new technical team to maintain an existing platform, we can assess the current system and provide an appropriate maintenance approach.

What we build

Website & App Maintenance, scoped to your workflows

Website & Mobile App Maintenance Services

Our maintenance services can support:

  • Business websites
  • Corporate websites
  • E-commerce websites
  • WordPress websites
  • CMS websites
  • Web applications
  • Android applications
  • iOS applications
  • Flutter applications
  • Cross-platform applications
  • Customer portals
  • SaaS applications
  • Custom software platforms

Website Maintenance Services

Websites require ongoing technical maintenance to remain functional and compatible.

Website maintenance can include:

  • Bug fixing
  • CMS updates
  • Plugin updates
  • Theme updates
  • Framework updates
  • Dependency updates
  • Security updates
  • Browser compatibility
  • Mobile responsiveness
  • Performance optimization
  • Database maintenance
  • Backup management
  • API updates
  • Third-party integration maintenance
  • Technical changes
  • Feature enhancements

Mobile App Maintenance Services

Mobile applications need regular updates as operating systems, devices, APIs, libraries, and platform requirements change.

Mobile app maintenance can include:

  • Bug fixing
  • Android updates
  • iOS updates
  • Framework updates
  • Dependency updates
  • API changes
  • Crash investigation
  • Performance optimization
  • UI fixes
  • Device compatibility
  • Push notification maintenance
  • Payment integration updates
  • Application release support
  • Feature enhancements

Android App Maintenance

Android applications may need updates to remain compatible with changing Android versions, devices, libraries, and platform requirements.

Maintenance can include:

  • Application updates
  • Android compatibility
  • Dependency upgrades
  • Bug fixes
  • Performance optimization
  • API changes
  • Device-specific issues
  • Push notifications
  • Payment integrations
  • Release management

iOS App Maintenance

iOS applications require ongoing attention as Apple platform versions, devices, SDKs, APIs, and application requirements evolve.

Maintenance can include:

  • iOS compatibility
  • SDK updates
  • Dependency updates
  • Bug fixing
  • Performance improvements
  • API updates
  • Push notification support
  • Payment integrations
  • UI adjustments
  • App release support

Flutter App Maintenance

Flutter applications can also require ongoing maintenance as Flutter versions, packages, operating systems, and platform integrations change.

Maintenance can include:

  • Flutter version upgrades
  • Package updates
  • Android compatibility
  • iOS compatibility
  • UI fixes
  • API updates
  • Performance optimization
  • Crash investigation
  • Feature enhancements
  • Release support

Cross-Platform App Maintenance

Cross-platform applications often depend on both the development framework and the underlying Android and iOS platforms.

Maintenance can include:

  • Framework updates
  • Package updates
  • Native dependency updates
  • Platform compatibility
  • API changes
  • UI corrections
  • Performance improvements
  • Application releases

Website Bug Fixing

Technical issues can appear as websites evolve.

Website maintenance can address:

  • Broken pages
  • Form errors
  • Layout issues
  • Responsive problems
  • JavaScript errors
  • Database errors
  • API failures
  • Checkout issues
  • Login problems
  • CMS issues
  • Third-party integration failures

Mobile App Bug Fixing

Application bugs can affect specific devices, operating systems, users, or workflows.

App maintenance can investigate:

  • Application crashes
  • Login problems
  • API errors
  • UI issues
  • Device-specific problems
  • Notification failures
  • Payment issues
  • Data synchronization
  • Performance problems
  • Unexpected application behavior

Website Updates and Upgrades

Websites often rely on several software components.

Maintenance can include updates to:

  • CMS platforms
  • Plugins
  • Themes
  • Frameworks
  • Libraries
  • Dependencies
  • PHP or other runtime versions
  • Databases
  • APIs
  • Server software

Mobile App Updates and Upgrades

Mobile applications may require technical updates because of:

  • Operating-system releases
  • SDK changes
  • Framework updates
  • Deprecated APIs
  • Third-party library updates
  • Device changes
  • Store requirements
  • Security updates

Website Performance Optimization

Website performance can change as content, traffic, integrations, and software complexity increase.

Performance work may include:

  • Frontend optimization
  • Image optimization
  • Caching
  • Database optimization
  • Query optimization
  • API optimization
  • Code optimization
  • Server configuration
  • Asset optimization
  • Performance analysis

Mobile App Performance Optimization

Application performance can be affected by application code, API calls, databases, device resources, network conditions, or third-party services.

Optimization can include:

  • Application profiling
  • API optimization
  • Database optimization
  • Image and asset optimization
  • Memory usage improvements
  • Startup performance
  • Network optimization
  • Rendering improvements
  • Background processing

Website Compatibility Maintenance

Websites need to work across supported browsers and devices.

Maintenance can address:

  • Browser compatibility
  • Mobile responsiveness
  • Tablet layouts
  • Desktop layouts
  • Screen sizes
  • CSS issues
  • JavaScript compatibility
  • Third-party widget compatibility

Mobile Device Compatibility

Mobile applications may behave differently across devices and operating-system versions.

Maintenance can address:

  • Screen sizes
  • Operating-system versions
  • Device-specific behavior
  • Permissions
  • Hardware differences
  • Push notifications
  • Camera functionality
  • Location services
  • Performance differences

API and Integration Maintenance

Websites and mobile applications often depend on external APIs. When an external service changes its API, applications may need corresponding updates.

Maintenance can include:

  • API version upgrades
  • Authentication changes
  • Endpoint changes
  • Data-format changes
  • Payment integration updates
  • CRM integrations
  • Shipping integrations
  • Communication services
  • Analytics integrations

E-commerce Website Maintenance

Online stores require continuous maintenance across products, checkout, payments, customer accounts, integrations, and infrastructure.

E-commerce maintenance can include:

  • Checkout issue resolution
  • Payment integration updates
  • Product functionality
  • Order workflows
  • Customer accounts
  • Inventory integrations
  • Shipping integrations
  • Plugin and platform updates
  • Performance optimization
  • Security updates

WordPress Website Maintenance

WordPress websites require regular attention to the core platform, themes, plugins, hosting environment, and database.

Maintenance can include:

  • WordPress core updates
  • Plugin updates
  • Theme updates
  • Compatibility checks
  • Bug fixes
  • Performance optimization
  • Database maintenance
  • Backup management
  • Security updates
  • Technical changes

CMS Website Maintenance

CMS-based websites can require regular updates to the content management system and its extensions.

Maintenance can include:

  • CMS upgrades
  • Plugin or extension updates
  • Template updates
  • Bug fixing
  • Database maintenance
  • Security updates
  • Performance optimization
  • Compatibility testing

Website Backup and Recovery Support

Backups can help protect websites and applications from accidental data loss, infrastructure problems, failed updates, or other incidents.

Maintenance planning can include:

  • Automated backups
  • Database backups
  • File backups
  • Media backups
  • Backup retention
  • Backup storage
  • Recovery procedures
  • Backup verification

Website and App Security Maintenance

Security maintenance can be integrated into ongoing website and application support.

Activities can include:

  • Security updates
  • Dependency updates
  • CMS updates
  • Plugin updates
  • Access reviews
  • Authentication improvements
  • Configuration changes
  • Vulnerability remediation

Website & App Feature Enhancements

Maintenance can include more than fixing existing problems. As your business grows, your website or application may need new functionality.

Enhancements can include:

  • New pages
  • New application screens
  • New user roles
  • New dashboards
  • New reports
  • New payment methods
  • New APIs
  • New integrations
  • New workflows
  • New mobile features

Website and App Migration

Technology changes may require moving a website or application to a new environment.

Migration services can include:

  • Hosting migration
  • Cloud migration
  • Domain-related technical migration
  • Database migration
  • Application migration
  • CMS migration
  • Server migration
  • Infrastructure migration

Legacy Website and App Maintenance

Older applications may continue to support important business processes.

Legacy maintenance can include:

  • Bug fixing
  • Compatibility updates
  • Security improvements
  • API updates
  • Database support
  • Performance optimization
  • Technology upgrades
  • Partial modernization

Maintenance for Existing Websites and Apps

You do not have to work with the original development team to maintain an existing digital platform.

Alive Inc. can assess an existing system to understand:

  • Technology stack
  • Application architecture
  • Database
  • APIs
  • Third-party integrations
  • Hosting environment
  • Known issues
  • Deployment process
  • Maintenance requirements

How we deliver

Website & App Maintenance Process

  1. 01

    Technical Assessment

    We review the website or application, technology stack, hosting, integrations, dependencies, and known issues.

  2. 02

    Maintenance Planning

    We identify recurring maintenance tasks, updates, risks, improvements, and priorities.

  3. 03

    Issue Resolution

    Bugs and technical issues are investigated and addressed.

  4. 04

    Updates

    Software, dependencies, frameworks, plugins, libraries, and other components are updated where required.

  5. 05

    Testing

    Changes are tested according to the application's requirements and supported platforms.

  6. 06

    Deployment

    Approved updates are deployed to the production environment.

  7. 07

    Ongoing Support

    Future maintenance, improvements, security updates, and new development can continue under the support arrangement.

Why Alive Inc

Why Choose Alive Inc. for Website & App Maintenance?

Web and Mobile Expertise

Our team can support both websites and mobile applications.

Development Capability

Maintenance can include actual development work when fixes or enhancements require code changes.

Broad Technology Coverage

We work across websites, applications, APIs, cloud environments, databases, and integrations.

Existing Platform Support

We can assess and maintain platforms originally developed by other teams, subject to technology and access requirements.

Flexible Engagement

Choose ongoing maintenance, on-demand support, or a broader development arrangement based on your needs.

Long-Term Partnership

Maintenance can evolve into modernization, feature development, integrations, and other technology improvements as your business grows.

Questions

Frequently asked

What is website and app maintenance?

Website and app maintenance is the ongoing technical work required to keep websites and mobile applications functional, updated, compatible, secure, and capable of evolving with business requirements.

Can you maintain a website developed by another company?

Yes. We can assess an existing website and, subject to the technology and available access, provide ongoing maintenance and development support.

Can you maintain mobile apps developed by another developer?

Yes. We can review the existing mobile application, source code, backend, APIs, dependencies, and release process before taking over maintenance.

How often should a website be maintained?

Maintenance frequency depends on the technology, integrations, security requirements, traffic, content, and business importance of the website.

Do you maintain WordPress websites?

Yes. WordPress maintenance can include core, plugin, and theme updates, bug fixes, performance work, backups, compatibility improvements, and security maintenance.

Do you maintain Android and iOS apps?

Yes. We can maintain Android and iOS applications, including updates, bug fixes, compatibility improvements, API changes, and release support.

Do you provide Flutter app maintenance?

Yes. Flutter applications can be maintained through framework updates, package upgrades, bug fixes, API changes, performance optimization, and platform compatibility work.

Can you fix website bugs?

Yes. We can investigate and resolve frontend, backend, database, API, integration, CMS, checkout, and other technical issues.

Can you fix app crashes?

Yes. Crash investigation can involve reviewing logs, application code, APIs, dependencies, device behavior, and other relevant components.

Can you improve website performance?

Yes. Performance optimization can include frontend, backend, database, API, caching, hosting, and asset optimization depending on the identified bottleneck.

Can maintenance include new features?

Yes. Maintenance engagements can include feature enhancements, new integrations, new workflows, dashboards, reports, and other development work.

Do you provide security maintenance?

Yes. Security updates and maintenance can be included in ongoing support. Dedicated security assessment and remediation are also available through our Website Security service.

How much does website and app maintenance cost?

Cost depends on the number of applications, technology stack, maintenance frequency, support requirements, existing system condition, number of integrations, and amount of ongoing development required.

Can you provide long-term website and app support?

Yes. We can provide ongoing technical maintenance and development as a long-term technology partner.

Need Ongoing Website or App Maintenance?

Keep your website and mobile applications updated, compatible, secure, and ready for your users.