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CRM Solutions

CRM Solutions: Capture, Track and Convert Leads Without Losing Any

A CRM solution starts with one question: what happens to a lead after it arrives? The answer decides whether you need a product, a customisation or a custom build.

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Alive CRM is Alive Inc.'s own CRM product. Other routes are covered by CRM Development and CRM Software Development.
The business problem

What This Solution Is Built to Solve

Leads lost in inboxes

Enquiries arrive by form, phone and WhatsApp with no shared record.

No follow-up discipline

Nobody knows who should call whom today.

Invisible pipeline

Forecasts come from guesses.

Duplicate contacts

Several people talk to the same customer.

Sales and service disconnect

History is not shared between teams.

Manual reporting

Conversion figures built in spreadsheets.

Solution structure

How the Solution Is Put Together

Use a ready CRM

Fastest start with a product such as Alive CRM.

Customise one

Fields, stages, automation and integrations added to fit.

Build your own

For unusual workflows or a CRM you plan to sell.

Features

Key Capabilities You Can Expect

Lead capture

Forms, calls and messages into one place.

Pipeline stages

Visual boards for every deal.

Follow-up reminders

Tasks assigned automatically.

Owner assignment

Rules for who gets which lead.

Conversion reports

Stage and source performance.

Integrations

Website, email, telephony and accounting.

Implementation

How We Would Deliver It

1

Map the sales process

Define stages and ownership first.

2

Configure or build

Choose the route that fits the process.

3

Train and refine

Adjust after real use.

Technology

Technologies Typically Used

The final stack is chosen around your requirements, integrations and team.

Alive CRMLaravelREST APIsWebhooksMySQLWhatsApp APIs
FAQ

Frequently Asked Questions

A ready CRM if your process is standard, customisation if it is nearly standard, and a custom build if it is unusual or you want to sell the CRM.

It is a CRM product built by Alive Inc. See the Alive CRM page.

Yes.

Yes, with de-duplication.
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Related Services, Industries and Solutions

Services

CRM DevelopmentCRM Software Development

Industries

Real EstateProfessional Services

Other solutions

Business AutomationCustom Business Software

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