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SaaS & Custom Web Apps

SaaS & Custom Web Application Development

Some businesses need software that does not exist off the shelf: a client portal, an internal tool, a workflow system or a product to sell as a subscription. This solution covers custom web applications and SaaS products, from the first working version to a platform that supports many customers.

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Alive Inc. builds websites, web applications and business platforms, and offers its own SaaS product, Alive CRM. That means it has worked on both sides: building custom software for clients and building and running a subscription product itself.
The business problem

What This Solution Is Built to Solve

Spreadsheets doing a system's job

Processes that grew around shared files and email are fragile, slow and hard to scale.

Off-the-shelf tools that almost fit

Standard software forces workarounds for your real workflow.

A product idea with no first version

Turning an idea into something users can try quickly, without over-building.

Many customers, one product

A SaaS must keep each customer's data separate while running as one platform.

Subscriptions and billing

Plans, trials, upgrades, invoices and failed payments all need handling.

Growing without rewriting

Early shortcuts can become expensive later if the foundations are wrong.

Solution structure

How the Solution Is Put Together

Users & permissions

Accounts, roles and access rules so each person sees only what they should.

Core application

The workflows and data that make up the product itself.

Multi-tenant layer (SaaS)

Separation of customer data and settings within one platform.

Billing & plans (SaaS)

Subscriptions, plan limits, invoices and payment handling.

Admin & reporting

Tools for your team to manage customers, content and performance.

API & integrations

Connections to email, CRM, payment and other tools, plus an API where needed.

Features

Key Capabilities You Can Expect

Dashboards

Clear views of the data and tasks each role cares about.

Workflows & automation

Approvals, notifications and automated steps.

Import & export

Bring data in and out of the system in common formats.

Notifications

Email and in-app alerts for key events.

Responsive design

Works on desktop, tablet and phone.

Security basics

Authentication, permissions and activity records.

Implementation

How We Would Deliver It

1

Clarify the problem and users

Who uses it, what job it must do and what "good" looks like.

2

Scope a first useful version

A focused first release so real users can respond before more is built.

3

Design flows and data

Screens and the data model are designed together, including permissions.

4

Build in iterations

Regular releases you can review and adjust.

5

Integrate and secure

Third-party tools connected and security measures applied.

6

Launch, measure, extend

Release, watch how people use it and plan the next features.

Technology

Technologies Typically Used

The final stack is chosen around your requirements, integrations and team.

LaravelPHPReactNode.jsPythonMySQL / PostgreSQLREST APIsCloud hosting
FAQ

Frequently Asked Questions

A custom web app is built for one organisation. SaaS is a product sold to many customers, so it adds multi-tenancy, subscriptions and self-service onboarding.

Yes. A focused first version is often the best way to test an idea before investing further.

Yes, where those systems offer APIs or import routes.

Ownership terms are agreed in the contract. We can discuss this during scoping.

Yes. Support, maintenance and further development can continue after go-live.

Yes. Alive CRM is a cloud CRM product from Alive Inc.
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Planning a SaaS & Custom Web Apps Project?

Tell us what you are trying to build and who it is for. We will help define the scope, the technology approach and the engagement model.