Utilities Software Development Company

Alive Inc is a global software development company that builds software for energy, water and telecom utility providers — smart metering platforms, billing and payment systems, outage management, and customer self-service portals — engineered for reliability at grid scale.

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We have built metering, billing and customer-portal software since 2010, working with smart-meter data, SCADA/utility integrations and the billing-cycle accuracy utility providers cannot compromise on.

Utilities Challenges We Solve

Metering data at scale

Smart-meter reads arriving continuously from thousands to millions of endpoints that must be captured accurately.

Billing accuracy

Usage-based billing with tiered rates, taxes and regulatory rules that cannot afford to be wrong.

Outage detection & response

Identifying and communicating outages in real time, before customers have to call in.

Legacy system integration

Connecting new customer-facing software to older SCADA, meter-data-management and billing systems.

Customer self-service expectations

Customers expect the same self-service experience from utilities that they get from any modern app.

Regulatory compliance

Reporting and data-handling requirements that vary by region and utility type.

What We Build for Utilities

Smart Metering & AMI Platforms

Meter-data collection, validation and analytics from smart-meter networks.

Billing & Payment Systems

Usage-based billing, tiered rates, tax rules and online/offline payment collection.

Outage Management Systems

Real-time outage detection, crew dispatch and customer notification.

Customer Self-Service Portals

Usage dashboards, bill pay, service requests and outage reporting for customers.

SCADA & Legacy System Integration

Connecting modern software to existing grid, meter and billing infrastructure.

Usage Analytics & Forecasting

Consumption trends, demand forecasting and load-management dashboards.

Technology & Standards We Work With

AMI / Smart Meter ProtocolsSCADA IntegrationREST/GraphQL APIsKubernetesReactNode.jsPostgreSQLTime-Series Databases

How We Deliver

1. Discovery

We map your workflows, compliance requirements, integrations and success metrics before a line of code is written.

2. Architecture & Design

A solution architecture, data model and UX that fit your regulatory context and scale targets.

3. Agile Development

Two-week sprints with working software you can review, on your stack of choice.

4. Testing & Compliance

Functional, security and performance testing, plus the audit trail your industry expects.

5. Launch & Support

Deployment, monitoring, and a dedicated team for updates and enhancements after go-live.

Frequently Asked Questions

Yes. We integrate with common AMI and SCADA systems and can work with the meter-data-management platform you already have.

Yes. Usage dashboards, bill pay, service requests and outage reporting, built to reduce call-center volume.

Yes. Usage-based billing with tiered rates, taxes and the regulatory rules specific to your region and utility type.

Yes. Real-time outage detection, crew dispatch workflows and automated customer notifications by SMS, email or app.

Yes. We design metering-data pipelines for high-volume, high-frequency data from the start, not as a later rebuild.

We build reporting and data-handling to the regulatory requirements you specify, and design for auditability from day one.

Building for Utilities?

Tell us what you are trying to launch. You will get a scoped plan, a timeline and a fixed quote — no obligation.