Modern commerce businesses need more than an online storefront.
The brief
They need connected systems for products, customers, orders, payments, inventory, shipping, sellers, marketing and analytics.
Alive Inc. provides e-commerce and marketplace solutions designed around different digital commerce models, from single-brand online stores to complex multi-vendor marketplaces.
We combine e-commerce development, custom software, APIs, payment integrations, CRM, automation, mobile applications and cloud infrastructure to create scalable commerce platforms.
What we build
41 capabilities, grouped into 5 parts.
Part 1 of 5
Capabilities 01–09
E-commerce solutions enable businesses to sell products or services through digital channels. Marketplace solutions extend this model by allowing multiple sellers, vendors or service providers to operate through a shared platform. Solutions can support:
B2C platforms connect businesses directly with consumers. Features can include:
B2B commerce often requires more complex pricing and purchasing workflows. B2B features can include:
A marketplace connects buyers with multiple sellers. Marketplace functionality can include:
Marketplace administrators need visibility into seller activity. Seller management can include:
Commerce platforms require structured product information. Catalog functionality can include:
Custom catalog structures can support specialized commerce models.
Search and discovery are important parts of the shopping experience. Features can include:
The checkout process should be structured around the business model. Features can include:
E-commerce platforms can integrate with payment providers to support digital transactions. Payment functionality can include:
Available payment methods depend on the target market and selected providers.
Part 2 of 5
Capabilities 10–17
Marketplaces may need to distribute transaction values between the platform and sellers. Marketplace payment logic can support:
Payment implementation should follow the requirements of the selected payment provider and applicable business regulations.
Order management connects customer purchases with internal operations. Order workflows can include:
Commerce platforms can maintain inventory information across products and locations. Inventory features can include:
ERP integration can connect online sales with operational systems. Integration can synchronize:
This can reduce duplicate data entry and improve operational visibility.
CRM integration can connect commerce activity with customer relationships. CRM workflows can use:
For businesses that need dedicated lead management, Alive CRM can provide a separate CRM environment connected to the commerce platform.
APIs can connect commerce platforms with external systems. APIs can support:
Customers increasingly access commerce platforms through mobile devices. Mobile commerce solutions can include:
Mobile applications can be developed for Android, iOS or cross-platform environments.
Marketplace ecosystems may require separate mobile experiences for different users. Applications can be designed for:
Each application can provide functionality appropriate to its user role.
Part 3 of 5
Capabilities 18–25
Subscription-based commerce can support recurring purchases and memberships. Features can include:
On-demand platforms connect customers with products or services that need to be delivered or fulfilled quickly. Solutions can support:
Wholesale platforms can support larger and repeat business transactions. Features can include:
Digital products require different fulfillment workflows from physical products. Platforms can support:
Personalization can improve product discovery and customer engagement. Potential features include:
AI can support commerce experiences where appropriate. Potential use cases include:
AI implementation should be based on available data and measurable business requirements.
Reviews can provide feedback about products and sellers. Features can include:
Customer accounts can provide access to personalized commerce features. Accounts can include:
Part 4 of 5
Capabilities 26–33
Customers can save products for future consideration. Wishlist features can support:
Commerce platforms can support different promotional strategies. Examples include:
E-commerce platforms can connect with shipping and delivery services. Integration can support:
Commerce platforms can provide structured processes for returns and refunds. Workflows can include:
Commerce analytics can help businesses understand customer and operational performance. Reports can include:
Marketplace operators can monitor:
Automation can reduce repetitive commerce operations. Examples include:
Commerce platforms handle customer, account and transaction information. Security considerations can include:
Payment data should be handled according to the capabilities and requirements of the selected payment provider.
Part 5 of 5
Capabilities 34–41
Commerce platforms may experience unpredictable traffic and transaction volumes. Scalable architecture can support:
Cloud infrastructure, caching, database optimization and appropriate application architecture can help support growth.
Businesses moving from an existing commerce platform may need to migrate:
Migration should include data mapping, validation, testing and appropriate redirect planning where SEO traffic is involved.
Existing commerce platforms can be modernized without necessarily replacing the entire system. Modernization can include:
E-commerce and marketplace platforms can support:
The platform architecture should reflect the industry's product, transaction and fulfillment requirements.
Standard platforms can be effective for straightforward commerce requirements. Custom development becomes more valuable when workflows, integrations or marketplace functionality are highly specialized.
A custom solution may be appropriate when:
Alive Inc. combines e-commerce development, custom software, APIs, CRM, mobile applications, cloud, AI and business automation. Our commerce solutions can focus on:
We can support the commerce platform from initial architecture through ongoing development and maintenance.
How we deliver
11 stages, in order.
We understand your business model, customers, products, sellers and fulfillment processes.
Commerce features, workflows, integrations and user roles are documented.
Application, database, API, payment, cloud and security architecture are planned.
Buyer, seller and administrator experiences are designed.
Storefronts, marketplaces, dashboards and commerce functionality are developed.
Payment, ERP, CRM, shipping and other external systems are connected.
Existing products, customers and other relevant information can be migrated.
Checkout, payments, inventory, integrations, security and performance are tested.
The commerce platform is deployed through a controlled launch process.
Performance, transactions and user activity can be monitored.
Features, integrations and customer experiences can be improved over time.
Why Alive Inc
E-commerce, custom software, APIs, mobile and cloud from one team.
Payment, ERP, CRM and shipping integrations are built into the platform.
B2C, B2B, multi-vendor and subscription platforms designed around the business model.
We support the platform from initial architecture through ongoing development and maintenance.
Questions & Answers
Answers to common questions about Commerce Solutions at Alive Inc.
An e-commerce solution is a digital platform that allows businesses to manage products, customers, shopping, payments, orders and fulfillment.
A marketplace solution allows multiple sellers or providers to offer products or services through a shared platform.
Yes. Multi-vendor platforms can include seller onboarding, product management, commissions, orders, payments, payouts and seller dashboards.
Yes. B2B platforms can support business accounts, bulk pricing, quote requests, purchase workflows and customer-specific catalogs.
Yes. Product, inventory, customer and order information can be synchronized between e-commerce and ERP systems.
Yes. Customer information, leads, purchases and other relevant activity can be connected to CRM systems.
Yes. Payment gateways can be integrated according to the supported payment methods, APIs and requirements of the selected provider.
Yes. Android, iOS and cross-platform mobile commerce applications can be developed.
Yes. AI can support recommendations, intelligent search, product classification, customer support and other appropriate use cases.
Yes. Products, customers, orders, categories and other relevant data can be migrated based on the source and destination platforms.
Timelines depend on platform complexity, product catalog size, integrations, payment requirements, marketplace functionality and mobile requirements.
Cost depends on the commerce model, features, integrations, number of user types, infrastructure and ongoing development requirements.
Build Your E-commerce or Marketplace Solution
Your commerce platform should support the way your business actually sells, fulfills and manages customer relationships.
Alive Inc. can help you build e-commerce stores, B2B commerce platforms, multi-vendor marketplaces, subscription platforms and custom digital commerce ecosystems with the integrations and automation needed to scale.
